Monday 24 September 2018

HP Color LaserJet Pro MFP M277 Printer Gets Stuck "Offline"

An Offline error indicates that your computer failed to recognize and connect to the computer which may be due to an inconsistent power supply, the network cable connection failure, or when the printer is set to use the Printer Offline. The following issues indicate that a printer is offline.
Step 1: The printer does not respond.
Step 2: The printer icon(s) on the control panel is offline or grayed out.
Step 3: The printer not connected to the network
Step 4: Carryout the steps below to resolve the offline issue.
Power reset the Printer
Step 1: Turn the printer and disconnect the power cord from the rear and the wall outlet.
Step 2: Make sure the network cable is properly inserted into the printer.
Step 3: Restart your computer, and reconnect the power cable to the computer.
Step 4: Turn the printer on manually if it does not automatically turn on.
Step 5: Try to print.

Check printer’s network connectivity

Step 1: Check whether Wi-Fi is enabled on your computer, and the computer is connected to the wireless network.
Step 2: Print a configuration page and check whether the printer has a valid IP address.
Step 3: Type the IP address in your browser’s address field. If the Embedded Web Server (EWS) page opens, the printer is connected to the network.
Step 4: Click Run under the Start menu, and type cmd.
Step 5: Type ping in the command line prompt, and provide the printer’s IP address.

Use HP Print and Scan Doctor

HP Print and Scan Doctor diagnoses and quickly resolves printer issues automatically.
Check the printer settings on your device to make sure the printer is set as default
Open the Devices and Printers option on your Windows.
Find the original print driver installed already, and set it as default.
Remove and reinstall the printer driver
Open Add or remove programs on your computer, and uninstall the HP printer software.
Restart the computer.
Download the latest printer driver from our website, and reconnect the printer and computer when prompted by the installer.
Try to print. If the issue persists, follow the steps below.
Try to print from another computer
If you are not able to print from another computer, the printer requires a service.
To Get Instant Support Call our Toll-Free 1-866-293-9220 or visit HP Color LaserJet Pro MFP M277 printer troubleshooting

How to print multiple pages on HP LaserJet M402 Printer?

 HP LaserJet M402 Printer Printing multiple pages per sheet require changing the printer properties on your operating system.

  1. Select the Print option on the printer software, and click the Properties or Preference option. The printer driver opens.
  2. If your operating system is Windows 8 or 8.1, select the Devices option, and click Print. Select the printer.
  3. Click on the Finishing tab, and select the pages per sheet on the drop-down list.
  4. Set the correct print page borders, page order and orientation, and click the OK to close the document properties dialog box.
  5. Choose the Booklet printing option if you want to print two pages per side. The page will be printed such that the 
  6. Click OK in the print dialog box. The  HP LaserJet M402 Printer prints multiple pages on a single sheet.
To Get Instant Support Call our Toll-Free 1-866-293-9220 or visit 123 hp printer support

Solution for HP Photosmart 7520 printer Common error message

The common errors displayed on the HP Photosmart 7520 printer are cartridge error, paper jam error, USB scanner connection error, paper mismatch error, Scanner failure error, etc. The main parameter to be checked in case of connectivity/offline error is the connection between the printer and computer, and the status of installed printer driver. To avoid paper mismatch error, load only the paper compatible with the printer, and avoid inserting wrinkled paper as it may lead to either a paper jam or print quality deterioration. For certain issues, an alpha-numeric error message is displayed on the control panel without any information on the cause for the issue. The following are examples of error codes: 
B069a414
B3000008
B8000094
B800017
B3ffxxxx

Step 1: Resetting the printer may help to clear error messages, but only in some cases. Carryout the steps are given below to reset your printer. To know how to troubleshoot various printer issues, visit our website.
Step 4: Turn on the printer, and unplug any USB cable from the printer.
Step 5: Remove the ink cartridges, and disconnect the power cord from the printer while the printer is turned ON.
Step 6: Plug-in the power cord again after at least 60 seconds, and turn on the printer manually if it fails to power up automatically.
Step 7: Reinsert the ink cartridges, reconnect the USB cable, and print a calibration page if prompted.
Step 8: Try to print.
Step 9: If the error message appears again, service your printer. To Get Instant Support Call our Toll Free 1-866-293-9220 or Visit 123.hp.com

Sunday 23 September 2018

HP Envy 6252 will not recognize my Apple Mac book

Wow! Owning an Apple Mac book is exciting. Connecting your brand new HP Envy 6252 printer to the Mac book can be even more thrilling. Apple Mac has the best screen feature. Seamless integration OS is an added advantage of connecting your printer to Apple Mac book to the printer.  Sometimes, there can be a few issues with your computer not detected by the printer.  Did you try to remove and re-add your printer as Apple AirPrint or secure  AirPrint or did you update the printer firmware? Scroll down and go through the instructions given below to fix this issue quickly.

1)   Perform a hard reset of the HP Envy 6252 printer 

  • Switch on the printer.
  • Wait until the printer remains idle.
  • Disconnect one end of the USB cable from the rear of the printer and the other end from an electrical outlet.
  • If your printer has is on a wired or wireless network, leave it connected.
  • Remove the ink cartridges from the printer.
  • Wait at least for 60 seconds.
  • Switch on the printer. 

2)   Update the printer firmware 

  • Directly update the firmware from the printer. 
  • Navigate to the printer's control panel.
  • If the printer does not initiate the update process by itself, click the Check for Updates option. 
  • Download the HP Easy Install app to install the printer driver. 

A few other quick tips for connect your printer to the Apple Mac book. 

  • The network name is mentioned as SSID (Service Set Identifier) by default.
  • The password also called the WEP key or WPA security passphrase.
  • Prefer using a broadband Internet access such as cable or DSL for software downloads.  
For support Call Our Toll-Free 1-866-309-6188

HP Photosmart C4680 printouts are faded color and black ink

Best portable photo printers can make your day at work fun-filled. HP Photosmart C4680 printer can be counted as one of the best photo printers released in the market. A crucial alarm rings when the printer starts throwing faded color and black ink on the printing sheets. Ink on the faded sheets can be a culprit that steals enhanced print functions. We have a couple of solved solutions to fix this issue.

1)    Genuine ink cartridges - Make it a practice to purchase original quality ink cartridges from HP SureSupply freeware.

2)    Give your printer rest - Exit all existing printing jobs and make sure that your printer remains idle for some time. Unplug the cables and switch off the printer.

3)    Inspect printing papers- Keep an eye on the quality of printing sheets. Hand-pick original quality printing sheets and dispose moist, curled, or torn sheets from the list.

4)    Print settings - Change the print settings from the control panel display. Make necessary printer settings on quality, size, type. Refer to the user guide to find the right paper type for your printer. Never forget to update the printer with a compatible printer driver and firmware.

5)    Ink levels - Estimated ink levels might be a cause of faded printing.

6)    Print a test report - Print a Quality Diagnostic Report and check if the issue is resolved.  If the diagnostic report fails, you will have to service your printer.

For Support Call Our Toll Free 1-866-293-9220

Thursday 13 September 2018

HP Officejet Pro 8600 Plus Printer ADF Scanning problem

What is an ADF?
Automatic document feeder (ADF) is a feature exhibited by most of the printer series. You can stack papers put into the ADF tray. It lets you copy or scan multiple pages at the same time without the need to place each page on the copier or scanner. Save your time with this outstanding automatic scanning feature.

The Automatic Document Feeder (ADF) Scanning issues.
The red alert beeps when the HP Officejet Pro 8600 Plus series stops scanning. This blog will attend the critical aspects of ADF scanning issues of your printer. Sit back on your bean-bag and go through the basic troubleshooting steps to fix your ADF issues.

1)  If the (ADF)automatic document feeder stops picking pages, you need to clean the rollers and separator pad. Be gentle when you lift the feeder.
2)  Pick a wet linen cloth to wipe the sides of the roller.
3)  Clean the accumulated dust, debris, and other fiber on the pickup rollers to avoid paper feed issues.
4)  Remove printing papers from the Automatic Document Feeder (ADF).
5)  Adjust the edges of the paper and insert them back to the tray. Make sure that you avoid curled, moist, or torn pieces of papers from the bunch.
6)  Reset the printer to ensure a healthy working of the printer and its components. Unplug the cables from both ends. Switch off the printer and wait for 30 seconds. Wait till the printer becomes idle and switch it on.

Troubleshooting becomes fun when you hack the exact instructions. Go ahead and fix your ADF scanning issues to enjoy better printing opportunity! For Support Call Our Toll-Free 1-866-293-9220

HP Photosmart 5520 e-all in one Scanner is not working

We solve your printer problems to aid other to find the solution. The upcoming methods may help you if you are facing any issues while scanning using the HP Photosmart 5520 e-all in one Scanner. The first solution that we provide you to solve your scanner is restarting your computer, printer and wireless router.

Remove the USB cable connection from the printer and the computer, if any. Navigate to the printer's control panel and choose Programs and feature. Select all the entries of the HP Photosmart printer and uninstall them. Now, choose Devices and printer from the control panel, and then select all the entries and remove the device. Press and hold the windows key and r key together to open the Run window. Enter printui.exe /s and click OK. 

 Go to the drivers located below the print server properties and remove any entry in it. Type c:/programdata on the Run window again. Go to the Hewlett Packard folder and delete any folder or files related to your printer. You can now restart the computer. Download and install the full feature print driver and software from the website. Reconnect the USB cable when prompted during the installation process.

Follow the onscreen instruction to complete the installation. Double-click the HP printer icon and select the HP scan to try scanning the document. Download and install the latest version of the printer driver and software from the website for best printing quality. Reach our support team if the issue persists. Call Our Toll-Free 1-866-293-9220

HP Officejet Pro 8500 ink Leaking from the Bottom

Don’t panic! We are there to solve your issue with ink leaking from the bottom of your Officejet Pro 8500. This causes the ink in the cartridges to run out quickly. The leaking of ink from the base may be due to some hardware issuesClean the ink cartridges and the printhead using a lint-free cloth. Properly align the printer to achieve world-class printing quality.

Ensure that neither the ink cartridge nor the printhead leads to damage. If damaged, replace the ink cartridges or printhead with a new one to prevent the leaking of ink from the bottom of the printer. Purchase genuine ink cartridges and other HP products from the HP store. You can also avail the HP products from the nearby retail stores. The guarantee of your product won’t claim if you use any non-hp components. Try to print again after installing a new printhead or ink cartridge.
If the ink keeps on leaking from the bottom of the Officejet Pro 8500 printer, we suggest you servicing the printer with the manufacturer.  Go to the web browser and type the product number or auto-detect it. The part number of the printer model will be provided on the backside of your printer, or it is present on the cardboard box that comes along with your package. Click the link that you want to open. Scroll down, if you still need help. Fill the form that displays on your screen to select the contact options. Don’t forget to choose a paid option if your printer is out of warranty. For Support Call Our Toll-Free 1-866-293-9220