Friday 30 November 2018

How to clear HP Envy 7855 Printer in Error State?

The solution for issue depends on the error that has caused the issue. The following solutions can be tried for resolving the issue.

The following can be followed to reset the HP Envy 7855 printer:

1. Turn ON the computer and start the applications installed in it.
2. Look for the HP Envy 7855 printer application and software on the computer.
3. Uninstall all the driver and software from the computer.
4. Ensure that all the files are entirely removed from the computer and clear the residual cache files.
5. Go to our website to download the latest set of drivers and software.
6. Update the software and driver to the latest version to get the latest features on your HP Envy Photo 7855 printer.
7. After the files get downloaded, open the setup file to initiate the installer.
8. Do a clean install of the full feature driver and software on your computer.
9. Connect the HP Envy 7855 printer and the computer using any one of the connection methods.
10. Check whether the connection is established correctly before attempting to print from the printer.
11. See if the issue is resolved after this procedure. If not reach out to our tech support for quick assistance.

The other solutions for the issue are utilizing the HP Print and Scan Doctor. The application is available for usage on the Windows computer and can be downloaded from the manufacturer site.

Assigning a manual IP Address can also be a solution to the issue. Open the printer settings page and look for the manual IP Address Assigning option. Enter the IP Address of your router that is obtained from the router configuration page.

Thursday 29 November 2018

Solve HP Photosmart 7520 Scan to Email Issues

Follow our Guideliness to solve your issues


  1. Your HP Photosmart 7520 printer should be connected to a wireless network. It is essential for the wireless network to have an active internet connection. 
  2. Lift the scanner bed. 
  3. Keep the document to be scanned on the scanner bed. 
  4. Ensure to place the document’s print side down. 
  5. Close the scanner bed and press on the Scan button. 
  6. Choose email on the control panel of the printer. 
  7. In the To field, enter the recipient’s ID. Click Send to email the scanned document. 
  8. Automatically a new e-mail message opens when the scan is attached. 
  9. You can also save the scan as an editable text file.


If the scan to email does not work, then do the following steps.


  1. Find out the IP address of the product. 
  2. The IP address can be located on the control panel of the printer. 
  3. Click the Network icon located at the top of the display. 
  4. Enter the IP address of the product into a web browser address line. 
  5. Press the Enter key on the system keyboard. 
  6. Press the Scan tab. 
  7. On the navigation pane towards the left, Press Scan to Email Setup. 
  8. On the Redirecting to Secure Page dialog box, click OK. 
  9. Click on Scan to email setup.
  10. To fax, you first need to obtain a telephone cord. 
  11. Setup the fax settings and preferences. 
  12. A fax can be sent from your HP printer by loading your document and then dialing the receiving fax phone number from the control panel of the printer.

Wednesday 28 November 2018

Windows 10 Operating System October 2018 Update is rolling out once again

After waiting for a long time, finally, Windows has decided to roll out an update to the users. The update is one of the most awaited version update, named as version 1809. The newer update is loaded with features that help you solve the bugs caused in previous versions.



The update had a few changes in the design and said to be more fluidic when compared to the previous one. The update has a new Search feature which enables the users to search for new things in their computer easily. The browser quality has been improved and adding to that the new custom designed user interface is one to be watched out for. The update will be rolled out similarly to that of the last year. We don’t know the line up of the update yet. T

he users are requested to wait for the update and make sure you enjoy the new features in it. To ensure that you receive the update first, enable the Automatic Update option on your computer or laptop. By doing this one can ensure that the update is obtained as soon as it is rolled out. The new update also makes sure that you get a lot of new Media Creating tools which are embedded in it. If you are looking to clean the system before the update, please carry out the process soon.

Tuesday 27 November 2018

How to solve HP Envy 7855 Label Printing Problems?

Problems with printing labels on the HP printer occurs due to a mismatch in printing from the word documents. Follow these steps mentioned here to resolve the issue for printing labels on the Avery Template.

1. Make sure you are using the updated version of Microsoft word application. If not, update to the latest version of the application and try to print the Avery template from it.
2. If you have a new version of the application, ensure that the firmware of the printer is updated. Try updating the firmware by downloading the package from our website.
3. If both the applications are updated, then try downloading the templates according to your file dimensions.
4. Open the official website of Avery from Microsoft and look for the Template Download options in it.
5. Choose the correct dimensions according to your requirement and download the Avery template.
6. Open the Word application and import the Avery template into it.
7. Type the required text in the template to create the label.
8. Now click on the Print option and select the required Print settings.
9. Load the labels into the Input tray and click on the Print option.
10. Wait for the labels to get printed from the HP Envy 7855 printer.

How to get color print Option using HP Envy 7855 Printer Airprint seup?

The Color Printing option on the HP Envy 7855 printer may fail due to the issues in the firmware or version of the software that your printer or computer operates on. The following procedure will help in retrieving the color printing feature.

1. The color print error on the HP Envy Photo 7855 printer may be due to an outdated version of the operating system on your Mac device. Use the latest version, if not update it immediately to a latest version of the software.
2. If you have the Apple device which uses the latest version of OS, there might be issues with the printer software which fails color prints using an AirPrint.
3. Ensure that the color printing feature is working by using any other printing method such as the Smart App. If the feature is still problematic, ensure that the color ink cartridge is not empty or damaged. If yes, replace the ink cartridge.
4. If the printer prints color files through other methods, your printer might require a firmware update. The process of firmware updating is simple and can be done from your printer.
5. Open the dashboard on the printer’s control panel and touch the Setup icon. As the setup menu opens, look for the Printer Maintenance option and touch it.
6. Now navigate to find the Update the Printer option top open the update center.
7. Touch on Check for Printer Updates now option and allow the printer to perform the check. The firmware gets updated, if available.
8. Restart the printer again and try to print from the AirPrint app. These steps should have resolved the issue.

Monday 26 November 2018

How to Reset New Password for HP Laserjet Mfp M277dw printer? | Forgot Mfp M277dw printer Passwords

If you are not able to find the printer password and are tired trying all kinds of methods to retrieve it, you can perform a factory reset.

  1. Follow the steps below to perform a factory reset.
  2. On the printer’s control panel, tap the Setup button. 
  3. Navigate to the the main menu, and tap Service.
  4. Touch Restore Defaults button, and select the OK button. 
  5. Wait until the device restarts automatically. 


If this did not solve your issue, then try performing a cold reset.  The following steps should help you.


  1.    Remove the cartridges from the Laserjet printer. 
  2.    Detach the power cable’s one end from the printer’s rear with the power supply running.   
  3.    Also, remove the other end of the cable from the wall outlet too. 
  4.    Wait for at least 3 minutes, and then press and hold the Power button for 30 seconds. 
  5.    Connect the power cable back into the outlet, and the printer’s rear.
  6.    Turn On the printer, and check if it works properly.

Saturday 24 November 2018

Resolve HP Envy 5055 Printer Error Code 0XD8077900

The HP Envy 5055 Printer error code 0XD8077900 problem most commonly is connected with driver or printer cable problems, switching the printer off and on should view this error message disappear.
A hardware issue may be the reason the error message persists. 

  1. A 0xd8077900 error code displays on the control panel of the printer, and the printer does not respond. 
  2. Switch the printer on, if it is not already on. Wait until the printer is silent before you continue. 
  3. At the time the printer switched on, unplug the power cord from the rear of the printer. 
  4. Disconnect the power cord. Wait at least  60 seconds minute. 
  5. Connect the power cord back into the wall outlet. 
  6. Connect the power cord again to the rear of the printer. 
  7. Switch on the printer, if it does not automatically turn on. 
  8. Wait until the printer idle before you proceed. 
  9. Use the control panel to switch off the IPv6 setting. 
  10. From the home screen swipe the display to the left, and then touch Setup. 
  11. Touch Network Setup, and then touch Advanced Settings. 
  12. Turn off IPv6, and then touch Yes to confirm. If the error code continues then its time to service the printer. 



How To solve HP Envy 5055 Printer Ink Cartridge Error?

Follow our Step by step instruction to Solve HP Envy 5055 Printer Ink Cartridge Error. Certain releases of ink cartridges are not compatible with previous versions of printer firmware.


  1. Firstly Update the firmware to solve this issue. Ensure the ink cartridges are compatible. 
  2. If the ink cartridges are not perfectly installed, then problems may arise. 
  3. Switch on the printer and load paper into the input tray. Gently grasp the handles on both sides of the printer, and then raise the ink cartridge access door until it snaps into place. 
  4. The carriage moves slightly to the left. Wait till the printer is silent. 
  5. Raise the lid on the ink cartridge slot, and then pull up on the ink cartridge to remove it from the slot. 
  6. With the nozzles facing the printer, place the ink cartridge into its slot until it snaps into place. 
  7. The lid should be closed on the ink cartridge slot to secure the ink cartridge into place. Close the ink cartridge access door. 
  8. The printer might display an ink cartridge error if the ink cartridge contacts are dirty. 
  9. Remove the ink cartridges, unplug any cables or cords, and then clean the electrical contacts on the ink cartridges and print carriage. 
  10. Resetting the printer can solve the ink cartridge error. 
  11. Cleaning the ink cartridge contacts can help to resolve the issue. After cleaning try to print. 
  12. Replace either one or both ink cartridges indicated on the control panel of the printer. 
  13. Switch on the printer. Load plain paper into the input tray. 
  14. Gently grasp the handles on both sides of the printer, and then raise the ink cartridge access door until it snaps into place. The carriage moves slightly to the left. 
  15. Wait until the cartridge is silent. With the nozzles facing the printer, place the ink cartridge into its slot until it snaps into place. 
  16. Close the lid on the slot of the ink cartridge slot to keep the ink cartridge secure into place. Lift the scanner lid, place the alignment page with the print side down on the scanner glass. 
  17. Close the scanner lid and then try to print.

How to solve oxb3746868 Error Code on HP Officejet 4630 Printer?

The error code oxb3746868 on hp Officejet 4630 Printer occurs when there is a small change in the printer settings. Small issues in the printer can be solved by resetting the printer environment. Resolve the printer issue by resetting it.

How to perform hard reset my HP Officejet 4630 printer?

  1. Turn on the HP printer and wait until it becomes silent.
  2. Disconnect the power cord from the printer.
  3. Remove the power from the wall outlet too.
  4. Allow the printer for a minute.
  5. Reconnect the power cord directly to the wall outlet and not to any other power sources.
  6. Other ends of the power cord should be directly connected to the printer port.
  7. The printer turns on automatically after connecting it.
  8. If it does not turn on, turn on the printer manually to complete the reset.

How to perform different resets on my HP OfficeJet printer?

  1. Printer resets can be done by different methods, and they are classified into partial reset, semi-full reset, and full resets.
  2. Each of the resets mentioned above can be done to reconfigure the printer settings. The main purpose of resetting the printer is to solve minor errors on the printer so that the printer functions back normally after performing it.
  3. On all the different types of printer reset, the printer should be turned on, and it is mandatory to perform the resetting operations. 
  4. Some of the common errors that can be resolved by doing a printer reset are print head errors, language settings, wireless connectivity issues of the printer, printer speed correction, ink failure issue, system offline issue, and some minor printer problems can be fixed. 
  5. To perform a partial reset on your printer, turn on the printer and wait until the printer turns idle and becomes silent. 
  6. Disconnect the printer power cord and hold on for a minute. After a minute, reconnect the power cord of the printer to the power cord.
  7. Never connect the power cord of the printer directly to any other external sources other than the power cord. Press the 3 and # button on the printer’s board when the printer turns on.
  8. The printer screen turns black when turning on the printer and it is now reset completely. You can check the control panel of the printer to check if the issue is solved with the printer.
  9. Power up the printer and disconnect the power cable from the printer. Wait for 50 seconds and connect the power cable back to the printer and it turns on automatically, and the full printer is reset.
  10. Follow the same procedure for the semi-full reset as mentioned above. But, instead of pressing the button 3, button 6 should be pressed when turning on.

HP Officejet 5255 Printer won't scan & Getting OXB308FFFD Error Message

If the printer does not print and show the error code OXB308FFFD, you can solve the issue by resetting the printer connection or re-installing the printer driver. Doing any one of the mentioned solutions helps you to resolve the error.

How to solve the printer error OXB308FFFD on HP Envy 5255 Printer?
  1. Power up the printer and wait until the printer idles.
  2. Remove the power cord of the printer when it is turned on.
  3. The power cord of the printer should be removed from the wall outlet too.
  4. Wait for a minute and reconnect the power cord to the printer.
  5. The power cable should be directly connected to the wall outlet.
  6. After the connection, the printer turns on automatically.
  7. Manually turn on the printer, if it does not turn on automatically.
How to solve the scanner error on the HP Envy 5255 Printer?
  1. Scanner error in the printer can be solved by downloading and installing the HP Print and Scan doctor tool. This tool comes within the driver package.
  2. After the installation of the tool, open the application and select Start. After pressing the start button, it shows the list of printer’s that are connected with the computer. 
  3. Choose the name of the printer from the list and click Connect. After the completion of the connection, select the Fix Scanning option. The printer starts to run a scan on the printer.
  4. After performing the scan operation, the printer gives you the diagnosed report of the scan. The diagnosed report is divided into various sections. The sections are classified based on the severity.
  5. Check the scan report provided by the printer and diagnose the issue by selecting it. If the problem is small, the tool automatically solves the issue on its own. 
  6. If the printer issue is big, the tool prompts you to follow certain instructions. Following the instructions helps you to solve the printer issues.
  7. If the printer problem continues to exist even after following the list of instructions, try to power cycle the printer.
  8. Power cycling of the printer is nothing but a way in which the residual power of the printer is taken out. By doing this minor issues on the printer gets fixed.
  9. Before performing this, the printer should be turned on. Remove the power cable from the printer. Wait for about 30 seconds before reconnecting the power cable back to the printer.
The power cord of the printer can be connected now. If the printer is power cycled, it is recommended that the device that is going to get connected to the printer should also be power cycled to solve the issue.

Wednesday 21 November 2018

HP Officejet 3830 Printer not printing applications from Laptop or Computer

If the OfficeJet  3830 is not printing applications on your laptop, then do the below-given steps.

  1. Download the HP print and scan doctor to check the connectivity. 
  2. Run the HPPS.exe file. 
  3. Click on start to select your printer. 
  4. If your printer is not there in the list, Switch it off and on, and then press Retry. 
  5. If there is a connection problem, do the instructions in HP Print and Scan Doctor. 
  6. If a screen displays prompting to switch on the printer updates, click Yes and continue. If a screen displays prompting to make your printer the default printer, press Yes and continue. Try to reset the printer environment. 
  7. Turn off the printer.
  8. Wait for 10 seconds and turn ON the printer. 
  9. Try to print. Select the default printer. 
  10. Search Windows for devices, and then press Devices and Printers from the list of results. 
  11. Right-click the name of the HP printer that is active, and then choose  Set as Default Printer. 
  12. The print jobs may be stuck in the queue. If there are many jobs there in the queue, then certain issues may arise. 
  13. Check if there is any paper jam issue. The curled paper may be stuck which may cause an issue. 
  14. Check the connectivity. The drivers may be a reason for the issue. 
  15. Un-install, the driver which you are using currently. Re-install the updated driver. 
  16. This may solve the problem. The latest versions of drivers are available on our website. 
  17. In case of issues contact Techincal support team, and our technical experts are there to solve all your problems.


HP OfficeJet 3830 Printer Not Printing in Color

Follow the guideliness to solve HP OfficeJet 3830 Printer Not Printing in Color issues

  1. Switch the printer on, if it is not already on. 
  2. Wait till the printer is silent before you continue. Having the printer switched on, disconnect the power cord from the rear of the printer. 
  3. Remove the power cord from the outlet of the wall. Wait for at least 1 minute. 
  4. Plug the power cord back to the wall outlet. HP suggests connecting the printer power cord directly to the wall outlet. 
  5. Reconnect the power cord to the rear of the printer. Switch on the printer, if it does not turn on at once. Try cleaning the cartridges. 
  6. Load white paper into the input tray. On the control panel which is on the printer, swipe the display to the left,  press Setup. Press Tools, and then touch Clean Cartridges.
  7.  The printer operates the automated cleaning process and then prints a Print Quality Diagnostic page. If the print quality meets your satisfaction, you can stop troubleshooting.
  8. If the print quality is not acceptable, press OK for a Second-level Cleaning when prompted to continue the next level of cleaning. 
  9. Also, verify the color printing options under the printing preferences window. In your software application, 
  • Press Print.  Select your printer from the printers available. 
  • Press the option that opens the Printer Properties dialog box. 
  • Depending on your software application, this button might be called Options, Properties,  Printer Setup, Printer Properties, Printer, or Preferences. 
  • On the Properties window, click the Paper or Features tab, depending on your software. Click Advanced, click Print in Grayscale, and then de-select Print in Grayscale or High-Quality Grayscale. Click OK to finish the change.

Thursday 15 November 2018

How to "no AirPrint printers found" Error on Canon Pixma MX892 Printer?

The Canon MX892 printer issue with the AirPrint feature is explained in the upcoming topics. This issue is known by the error message that displays on the control panel of the Canon printer or the display of your Mac computer or laptop.

Solution for No AirPrint printers found error with Canon MX892

1. Check if your Canon MX892 printer supports the AirPrint feature.
2. Reconnect the Wifi network by reentering the password.
3. Verify if your Canon MX892 printer supports the Bonjour packets.
4. Check if your printer and computer are connected to the same network.
5. Disable the Firewall, if enabled.
6. Ensure if the Airplane and Bluetooth mode is in an OFF state. If not, switch it OFF.
7. Place the router closer to the printer, but not closer than 6 feet.
8. Disconnect the USB cable, if connected.

Solution to fix the No AirPrint printer found error

1. Firstly, ensure your Canon MX892 printer is suitable for AirPrint feature. You can check using the specification provided in the manual of the printer.
2. Check whether your printer and computer are connected to the same network. If you have connected using a router or an access point, ensure your printer and computer are associated to the network of the router.
3. Check that the router is working properly by connecting it with other devices. Verify the Wifi option is enabled in your Apple device. Also, ensure the AirPlane mode is turned off.
4. Turn off the Wifi option in the control panel of the printer, wait for a few minutes and turn it on. Ensure if your router is located near the printer, but not more than 6 feet.
5. Also, check and see if other electronic devices like phones, televisions, and monitors interfere between your printer and computer . The AirPrint feature requires security while using a public network. So, make sure you provide a proper security code to connect using this AirPrint feature.
6. Perform a print job and check if the issue is solved. If the problem persists, reinstall the printer driver software.
7. You can download either from the installation CD provided with the printer or the manufacturer website.
8. The site has a full-featured printer driver software that is compatible with the operating system and version of your computer or laptop. Go to the manufacturer's website and follow the guidelines on the screen to download the printer driver software. If the problem continues, restart the devices.
9. Ensure your Mac device is working with the latest version of the operating system. Turn on the printer and unplug the power cable.
10. Wait for a few minutes and reconnect the cable to the appropriate port of the printer and power supply. Restart the router by following the guidelines in its manual. 

HP scan app Not Working after Upgrading to Mac 10.14 (Mojave)

Upgrading your operating system can be good for your system, but your printer might not respond to the functions later. On a Mac computer, the HP Scan app is used generally. When you upgrade your Mac OS from High Sierra to Mojave 10.14v, the printer may not respond to your command no longer.

Quick Steps to Troubleshoot HP Scan App in Mac System
  1. Make sure you have the latest software installation CD while performing a system upgrade.
  2. Restart your computer after the upgrade.
  3. Uninstall the printer software from your computer.
  4. Insert the latest driver CD into the CD drive of your computer.
  5. Use an external USB CD drive if your Mac system doesn’t have a CD drive.
  6. Make sure the CD drive matches your upgraded operating system.
  7. Start the installation process.
For more information on troubleshooting the scanning problem Contact us

Elaborate Steps to Troubleshoot the HP Scan app in Mac system
  1. Scanning options might not work or even become unavailable after a major system upgrade. We have listed some solutions for you in the following. 
  2. Try installing the built-in driver for Mac as an alternative. If you do not find a software installation CD or a full feature driver available for this version of Mac, you must install the built-in driver. 
  3. But, fortunately there is a driver available for Mac’s High Sierra operating system. All you have to do is, get it from the manufacturer’s website. 
  4. Open the web browser on your Mac computer. Enter your printer model. In the next page, under the operating system section, set your operating system as High Sierra. 
  5. Click on Submit. The next page will display the driver and firmware available for your operating system. Click on the Download button present below to start the download process.
  6. After the download completes, install the driver by following the on-screen prompts. After the installation, restart the computer once. Now, you can print happily.
  7. You can also perform the mentioned in the following if none of the above steps work. Go to the Applications folder and uninstall the HP Scan or the HP Easy Scan application. Remove the application by moving it to the Trash folder.
  8. Now, install the latest HP Easy Scan application from the official manufacturer’s website or even from Apple’s App Store or on itunes.
  9. Make sure you are running on the latest software. To get the latest software for your Mac computer, go to the manufacturer website and download them. 
  10.  Finally, make sure that you have latest drivers by clicking on the Apple icon. Then, select About this Mac and press on Software Update.


Resolve HP Officejet Pro 6968 Printer scan to Email Setup Issues & Scanner Error

The Officejet Pro 6968 printer does support wireless printing and hence, you can schedule wireless printing tasks to your printer or from your printer. Scan your document and send the copy directly to your mail account through HP’s ePrint feature. This feature helps you send print jobs to the printer through email.

Quick guide for resolving Scan to Email issue

1. Verify whether your email service provider allows other applications to access your account or not.
2. Switch ON your printer and enable the wireless feature.
3. Try restoring your network options to default by tapping on Restore Network Defaults.
4. Restart the printer.
5. On its panel, go to Wireless Setup Wizard and establish a wireless connection to your network.
6. Disable and enable the Web Services.
7. Setup Scan to Email.
8. Change the DNS(Domain Name Servers) settings and restart the machine.

Detailed instructions for resolving the scanner error

1. Open the browser on your computer/mobile and log in to your email account. In the Settings menu of your email, click on Authentication, Security or SMTP or whichever option is similar. Proceed with the prompts and enable the Scan to email feature.
2. Power ON the printer and wait for it to become idle. Touch the Wireless icon on the its panel and open the Settings menu.
3. Tap Restore Network Defaults and wait until the settings are reset back to default. After that process, turn off the printer. After several seconds, turn it back on.
4. Now, again on your printer panel, select the Wireless icon and choose Wireless Setup Wizard. Establish a wireless connected.
5. Enable the web services on the printer. If the Scan to email feature is still not enabled, try following the below mentioned steps.
6. Press the Web services option on your computer and click on Settings. Then, choose the ‘Remove web services’ option and tap OK. The home page will be displayed.
7. Now, on your printer, tap the Web services icon on the printer panel and follow the prompts to enable the web services. Here, you can enable the Scan to Email feature. If the issue persists, try the steps provided below.
8. Tap the Settings option and touch the Network Configuration option. The device will print a network configuration page. You will find the printer’s IP address on that page.
9. Launch the web browser and enter the printer’s IP address in the search field. Click the Wired or Wireless option and select iPV4. Press the Manual DNS option.
10. Make sure 8.8.8.8 is displayed on the Preferred Type and 8.8.4.4 is displayed on the Alternate Type. Detach the modem from the wall outlet and plug it back after 30 seconds. Then, restart the printer and try printing.