Friday 14 December 2018

HP Officejet 6968 printer not Printing in Color

If HP Officejet 6968 printer not Printing in Color issue occurs follow the steps given below to solve your issues instantly.
  1. Firstly remove the cartridge access door of the printer and check the ink levels of the printer. 
  2. To remove and check the ink levels on the printer, you can check the issue to solve the issue from the printer. 
  3. After opening the access door of the printer, make sure that you wait until the printhead of the printer stops moving rests at a particular position. 
  4. After accessing it, check the ink levels of the black cartridge of the printer.
  5. If you find that the ink levels are low in the printer, you can change the ink cartridge. 
  6. Remove the tapes from the new cartridge and insert it into the printer. 
  7. Close the access door of the printer, after the successful installation of the ink cartridges. 
  8. Test print a document from the computer to check the issue. 
  9. If you find that the ink levels on the printer are low, you can change the ink from the printer. 
  10. Make sure that you buy HP original ink cartridges for a better printing experience. It is not recommended to use a third-party ink cartridge. 
  11. Do not damage the ink cartridges when replacing the ink cartridges. 
  12. The electrical contacts of the cartridge should not be touched when the cartridge is being installed in the printer. 
  13. Close the access door of the printer after the installation. 
  14. Make sure that the printer cartridge is installed correctly. 
  15. Test print a colored document to check the printer operation. 
  16. If the printer prints correctly, the issue is fixed and you can continue with the printing process.

How to solve HP OfficeJet Pro 6968 Printer Blue Screen and error code 01024661

The issue in the printer can be resolved by resetting the printer. To reset the printer, you can turn off the printer when it is turned on you should remove the power cable of the printer.

  1. Make sure that you do not proceed with any operations for the next 60 seconds. 
  2. Reconnect the power cord to the printer to its backside. 
  3. Ensure that you do not use any surge protector and UPS to connect the printer to the power. 
  4. If the printer is connected to a surge protector, it can result in some issues. 
  5. The printer won't be able to draw some power, and it may result in printer failure. 
  6. The printer connection can be made with the UPS, it can result in printer failure. 
  7. After the connection, the printer will start automatically
  8. If the printer does not turn on manually, you can power on the printer manually using the button on the printer. 
  9. After turning on, the printer settings will be restored, and it can result in the new printer setup. 
  10. When the printer boots up, re-enter the time and region in the printer after turning on check the control panel of the printer to solve the issue. 
  11. Sometimes, the issue in the printer can also be fixed by using the printer software names HP print and scan doctor.
  12.  If the printer is set up properly, the issue should have been fixed by now, and the blue screen on the printer’s control panel should disappear. 
  13. Test print a document from the printer and check the display panel of the printer.

Hewlett Packard unveils Opera Glass for "VR snacking"

Opera Glass solves problems in fields like product design, architecture, engineering. When a CAD design is done on a desktop, designers find it essential to move from a primary display to a 3D simulated display. VR is great when you want to get a correct sense of how the design is in progress.

The transition received by a VR headset from a primary monitor can be awkward, but the fact is something different. The configuration of the Opera glass lets the designers take a gander and bend down without breaking configuration. It also lets designers share their progress quickly with collaborators, which may be a little bit challenging with VR headset.



The opera glass helps in the project collaboration and it also gives the ability to the users to work together and collaborate within those spaces. Remote workers will no longer have to struggle via screen sharing to point out to a problem in a project that you are working. The configuration of the HP opera glass has a pair of VR goggles. The configuration helps the designers to bend and take a glance without breaking concentration. This also helps the designers to share their progress along with the collaborators which seems to be more challenging with that of the VR headset.

 Although there are many VR systems designed for B2B, enterprise VR hardware for specific types of professionals have not been designed yet, hence it will be an interesting case study if HP ends up going to the market with this design. The VR system could bestride a compelling line between “Business to Customers” and “Business to Business” much the way the professional computer systems do.

Friday 7 December 2018

Global Mobile Portable Printers Research Report


  • In reference to the TechSci Research report, “Global Mobile/Portable Printers Market Forecast and Opportunities”, the portable printer market will exceed USD 13 billion by 2020.
  • Asia-Pacific region is the huge market for portable printers globally. 
  • The high demand is noted from China,dia, Japan, Korea, and Indonesia. 
  • The factors that boost the mobile printer market include growing retails and logistics, e-commerce sales, upgrowing hospitality sector that gets coupled with the overall economic condition of today’s market. 
  • The wireless and cloud technologies are most powerful in mobile computing. 
  • By integrating the technologies in mobile printing solutions there raise the demand for portable printers. 
  • The recent advancement in mobile printing solution like replacement of ribbons and cartridges with thermal papers are marking the success in the global market. 
  • Based on the technology, portable printer markets has been classified into thermal, inkjet and impact. 
  • Out of these three, thermal printers are dominating the mobile printer markets in 2016 and it is expected to maintain the dominance for the next five years as well. 
  • It is anticipated to cross $15 Billion by 2020. Global Mobile/Portable Printers Market Forecast and Opportunities, 2020 has calculated the future growth of mobile portable printer solutions. 
  • The statistics and information regarding the size of the market, its structure and future growth of the portable printer market. 
  • The report is intended for focusing on cutting-edge market intelligence. 
  • The report shows the graph of the emerging trends along with the hectic challenges in the global market of the mobile/portable market.

Wednesday 5 December 2018

HP Envy 5530 Printer Won't Turn On

The HP Envy 5530 printer will not turn on issue is solved in the upcoming steps.

Step: 1 Unplug the connected power cable from the rear of the printer and an electrical outlet.
Step: 2 Connect the cable to another appliance and check if the power cord is working properly.
Step: 3 Reconnect the cable back to the HP Envy 5530 printer and power supply.
Step: 4 Do not link the cord using a surge protector because it may not provide enough power to the HP Envy 5530 printer.
Step: 5 If you connect using an external power module, unplug the cable and reconnect it. 
Step: 6 Also, check if it provides the required power.
Step: 7 You can check by matching the voltage and amperage specifications of the printer and external module.
Step: 8 Always use the power module and cord provided with the printer.
Step: 9 Power on the HP Envy 5530 printer and check if the issue is solved.
Step: 10 If the problem continues, replace the power module.
Step: 11 You can purchase a new module from the HP Store.
Step: 12 If you cannot replace the module, service the HP Envy 5530 printer.
Step: 13 The warranty of the printer can be found on the manufacturer site. You can also check the warranty on the manual of the HP Envy 5530 printer.

Tuesday 4 December 2018

HP Officejet 4650 Printer Not Printing issues

Checking Wireless network for HP Officejet 4650 Printer

1. Turn the printer on and tap the Wireless icon on the printer’s control panel.
2. Touch the Settings icon on the Wireless screen.
3. Select the Restore Network Defaults option.
4. Now run Wireless Setup Wizard under the Settings icon. Follow the prompts displayed on the control panel to connect the printer to your wireless network. Try to print.

Update the printer firmware

1) Make sure the printer driver and firmware are up-to-date. The updates can be found on the manufacturer’s website.
2) Select the correct operating system and version while downloading the updates.
3) Once you see the ‘Driver’ and  ‘Firmware’section, click the ‘+’sign against each section and then click the Download button to begin updating your printer.
4) Once the files have been downloaded, launch the installer and follow the instructions appearing on the screen.
5) Restart your computer and printer. Make sure to save files that you are currently working on.

Check for Paper Jam

1. Remove all the paper from the input tray and check for torn paper bits using a torchlight.
2. Clear any jammed paper using both your hands.
3. If the paper jam is internal, turn the printer off by disconnecting the power cord. Now check the cartridge access area.
4. The printer’s Wi-Fi is Off
5. If you have connected the printer to Wi-Fi, check the if the Wi-Fi is on. To enable Wi-Fi, make sure the printer is turned on. Tap the Wi-Fi icon on the touchscreen and open the Settings menu. Tap Wireless to turn on Wi-Fi capability.
6. If the printer fails to connect to Wi-Fi network, run the Wireless Setup Wizard to enable Wi-Fi. Try to print. If the issue remains unresolved, proceed to hard reset the printer.

Hard reset

1) Remove the ink cartridges from the printer.
2) Disconnect the power cord from the rear of the printer while the printer turned on. Remove the power cord from the wall outlet.
3) Remove USB cable if you have connected one. Wait for at least 3 minutes.
4) Now hold the power button on the printer’s control panel for about 30 seconds in order to remove any additional charge.
5) Now reconnect the power cable directly to the wall outlet without any surge protector or an extension cord. Plug the other end of the cord back to the printer.
6) Power on the printer and wait till the warm-up period finishes and the printer is idle.
7) Re-insert the ink cartridges into the printer. Try to print a test page. Contact our technical experts for further assistance.

Monday 3 December 2018

Ping Solution | HP Reinvents Customer Experience


The phenomenal leader in Identity Defined Security, the Ping Identity announced that its platform powers the engine behind the identity of HP. It is an enterprise-wide identity management ecosystem. The main aim of the identity system is to bring all the HP product of the customer under the same identity.

This will uplevel the customer experience and partner experience either cloud or on-premises. To establish this identity system, HP has chosen the Ping Identity System and it is deployed in AWS that is Amazon Web Services. This has helped HP in initiating Identity Secure Management across the customers throughout the world. More than 100 businesses get benefited by the application and over 150 million partners and customer identities are in the record. Every day there are thousand more new add ups into the list of customers.

Before the introduction of HP ID, more than a dozen legacy security system has been maintained by HP and this lead to many disjoint customer experiences. The product manager of HP Mr. Jared Meier expresses the success of the Identity system as The Ping’s IAM platform will deliver scalability that will act like a support system that will help to keep the good pace with the continued growth of HP. The customer's experience has become much commandable now, as they get validated across digital properties. He also added that HP and Ping share same thoughts of innovation, great customer experience, and technology that will hike up the lifestyle for all the customers throughout the world.

Sunday 2 December 2018

How to Download and Install HP Officejet 6968 Printer Driver from HP websites?

The HP Officejet 6968 Printer driver can be installed in the printer, and the issue can be fixed by finding and downloading the printer driver file from the manufacturer site.

  1. Make sure that you download the latest driver from the site. 
  2. Go to the site and choose the printer model and choose the operating system. 
  3. Click on the download button on the website to begin the driver download. 
  4. Wait until the file is downloaded completely and the file can be accessed from the downloads folder. 
  5. The downloads folder of the computer will contain a file with an extension of .exe. 
  6. Double click on the downloaded file to begin the installation and make sure that you proceed the steps carefully during the installation. 
  7. During the driver installation, select the language for the driver installation. 
  8. The printer driver installation asks for the terms and conditions, accept to it after reading them. 
  9. Choose the type of connectivity that you prefer during the installation. If you choose the connectivity type as USB, make sure that you use the cable which came along with the printer. 
  10. If you choose the connection type as wireless, turn on the router and enter the password for the connection. Selection the region in which the printer is being set up. 
  11. Click on the finish button after the driver installation, and test print a document to complete the driver setup and installation. 
  12. If you can find any issues during the installation, you can reinstall the printer driver and proceed with the installation again.

Saturday 1 December 2018

HP Envy 7855 Printer Automatically Restart after a Paper Jam Error

Check whether the paper is removed from the jammed region. Clean all the leftover debris from the part where the jam had occurred.

The primary solution to this issue will be a firmware update that is to be done on a computer connected to the printer.

1) Outdated or older versions of firmware cause issues in your HP Envy 7855 printer.
2) Doing a firmware update will bring back the printer to its normal function.
3) Open the web browser and launch our website. Look for the HP Envy 7855 printer from the Envy series printers.
4) Scroll down on the page to find the Downloads option.
5) See for the Firmware Download option and select Download.
6) Wait for the file to get downloaded to your computer and launch it from the downloads folder.
7) The application begins the firmware update automatically and installs them on your computer after granting the permissions.
8) Once the process gets completed, restart the HP Envy 7855 printer and your computer.
9) Try the upcoming steps to reset the printer, if the issue remains unresolved.

Printer Reset:

1. Turn on the computer and launch the applications list.
2. Search the HP Envy 7855 printer application and software in the Devices and Printers.
3. Uninstall the drivers and software related to the HP Envy 7855 printer from the computer.
4. Check whether all the files are removed entirely from the computer and also clear the cache files from it.
5. Download the latest set of drivers form our website for the HP Envy 7855 printer.
6. Software update after a printer reset is mandatory to get the latest features and to troubleshoot existing issues.
7. Open the setup file and initiate the installer to start the installation.
8. Install the full feature driver and software on your computer.
9. Establish a connection between the HP Envy 7855 printer and the computer using any one of the connection methods.
10. Check whether the connection is established properly before attempting to use the printer.
11. Reach out to our support experts if the issue remains unresolved.

Friday 30 November 2018

How to clear HP Envy 7855 Printer in Error State?

The solution for issue depends on the error that has caused the issue. The following solutions can be tried for resolving the issue.

The following can be followed to reset the HP Envy 7855 printer:

1. Turn ON the computer and start the applications installed in it.
2. Look for the HP Envy 7855 printer application and software on the computer.
3. Uninstall all the driver and software from the computer.
4. Ensure that all the files are entirely removed from the computer and clear the residual cache files.
5. Go to our website to download the latest set of drivers and software.
6. Update the software and driver to the latest version to get the latest features on your HP Envy Photo 7855 printer.
7. After the files get downloaded, open the setup file to initiate the installer.
8. Do a clean install of the full feature driver and software on your computer.
9. Connect the HP Envy 7855 printer and the computer using any one of the connection methods.
10. Check whether the connection is established correctly before attempting to print from the printer.
11. See if the issue is resolved after this procedure. If not reach out to our tech support for quick assistance.

The other solutions for the issue are utilizing the HP Print and Scan Doctor. The application is available for usage on the Windows computer and can be downloaded from the manufacturer site.

Assigning a manual IP Address can also be a solution to the issue. Open the printer settings page and look for the manual IP Address Assigning option. Enter the IP Address of your router that is obtained from the router configuration page.

Thursday 29 November 2018

Solve HP Photosmart 7520 Scan to Email Issues

Follow our Guideliness to solve your issues


  1. Your HP Photosmart 7520 printer should be connected to a wireless network. It is essential for the wireless network to have an active internet connection. 
  2. Lift the scanner bed. 
  3. Keep the document to be scanned on the scanner bed. 
  4. Ensure to place the document’s print side down. 
  5. Close the scanner bed and press on the Scan button. 
  6. Choose email on the control panel of the printer. 
  7. In the To field, enter the recipient’s ID. Click Send to email the scanned document. 
  8. Automatically a new e-mail message opens when the scan is attached. 
  9. You can also save the scan as an editable text file.


If the scan to email does not work, then do the following steps.


  1. Find out the IP address of the product. 
  2. The IP address can be located on the control panel of the printer. 
  3. Click the Network icon located at the top of the display. 
  4. Enter the IP address of the product into a web browser address line. 
  5. Press the Enter key on the system keyboard. 
  6. Press the Scan tab. 
  7. On the navigation pane towards the left, Press Scan to Email Setup. 
  8. On the Redirecting to Secure Page dialog box, click OK. 
  9. Click on Scan to email setup.
  10. To fax, you first need to obtain a telephone cord. 
  11. Setup the fax settings and preferences. 
  12. A fax can be sent from your HP printer by loading your document and then dialing the receiving fax phone number from the control panel of the printer.

Wednesday 28 November 2018

Windows 10 Operating System October 2018 Update is rolling out once again

After waiting for a long time, finally, Windows has decided to roll out an update to the users. The update is one of the most awaited version update, named as version 1809. The newer update is loaded with features that help you solve the bugs caused in previous versions.



The update had a few changes in the design and said to be more fluidic when compared to the previous one. The update has a new Search feature which enables the users to search for new things in their computer easily. The browser quality has been improved and adding to that the new custom designed user interface is one to be watched out for. The update will be rolled out similarly to that of the last year. We don’t know the line up of the update yet. T

he users are requested to wait for the update and make sure you enjoy the new features in it. To ensure that you receive the update first, enable the Automatic Update option on your computer or laptop. By doing this one can ensure that the update is obtained as soon as it is rolled out. The new update also makes sure that you get a lot of new Media Creating tools which are embedded in it. If you are looking to clean the system before the update, please carry out the process soon.

Tuesday 27 November 2018

How to solve HP Envy 7855 Label Printing Problems?

Problems with printing labels on the HP printer occurs due to a mismatch in printing from the word documents. Follow these steps mentioned here to resolve the issue for printing labels on the Avery Template.

1. Make sure you are using the updated version of Microsoft word application. If not, update to the latest version of the application and try to print the Avery template from it.
2. If you have a new version of the application, ensure that the firmware of the printer is updated. Try updating the firmware by downloading the package from our website.
3. If both the applications are updated, then try downloading the templates according to your file dimensions.
4. Open the official website of Avery from Microsoft and look for the Template Download options in it.
5. Choose the correct dimensions according to your requirement and download the Avery template.
6. Open the Word application and import the Avery template into it.
7. Type the required text in the template to create the label.
8. Now click on the Print option and select the required Print settings.
9. Load the labels into the Input tray and click on the Print option.
10. Wait for the labels to get printed from the HP Envy 7855 printer.

How to get color print Option using HP Envy 7855 Printer Airprint seup?

The Color Printing option on the HP Envy 7855 printer may fail due to the issues in the firmware or version of the software that your printer or computer operates on. The following procedure will help in retrieving the color printing feature.

1. The color print error on the HP Envy Photo 7855 printer may be due to an outdated version of the operating system on your Mac device. Use the latest version, if not update it immediately to a latest version of the software.
2. If you have the Apple device which uses the latest version of OS, there might be issues with the printer software which fails color prints using an AirPrint.
3. Ensure that the color printing feature is working by using any other printing method such as the Smart App. If the feature is still problematic, ensure that the color ink cartridge is not empty or damaged. If yes, replace the ink cartridge.
4. If the printer prints color files through other methods, your printer might require a firmware update. The process of firmware updating is simple and can be done from your printer.
5. Open the dashboard on the printer’s control panel and touch the Setup icon. As the setup menu opens, look for the Printer Maintenance option and touch it.
6. Now navigate to find the Update the Printer option top open the update center.
7. Touch on Check for Printer Updates now option and allow the printer to perform the check. The firmware gets updated, if available.
8. Restart the printer again and try to print from the AirPrint app. These steps should have resolved the issue.

Monday 26 November 2018

How to Reset New Password for HP Laserjet Mfp M277dw printer? | Forgot Mfp M277dw printer Passwords

If you are not able to find the printer password and are tired trying all kinds of methods to retrieve it, you can perform a factory reset.

  1. Follow the steps below to perform a factory reset.
  2. On the printer’s control panel, tap the Setup button. 
  3. Navigate to the the main menu, and tap Service.
  4. Touch Restore Defaults button, and select the OK button. 
  5. Wait until the device restarts automatically. 


If this did not solve your issue, then try performing a cold reset.  The following steps should help you.


  1.    Remove the cartridges from the Laserjet printer. 
  2.    Detach the power cable’s one end from the printer’s rear with the power supply running.   
  3.    Also, remove the other end of the cable from the wall outlet too. 
  4.    Wait for at least 3 minutes, and then press and hold the Power button for 30 seconds. 
  5.    Connect the power cable back into the outlet, and the printer’s rear.
  6.    Turn On the printer, and check if it works properly.

Saturday 24 November 2018

Resolve HP Envy 5055 Printer Error Code 0XD8077900

The HP Envy 5055 Printer error code 0XD8077900 problem most commonly is connected with driver or printer cable problems, switching the printer off and on should view this error message disappear.
A hardware issue may be the reason the error message persists. 

  1. A 0xd8077900 error code displays on the control panel of the printer, and the printer does not respond. 
  2. Switch the printer on, if it is not already on. Wait until the printer is silent before you continue. 
  3. At the time the printer switched on, unplug the power cord from the rear of the printer. 
  4. Disconnect the power cord. Wait at least  60 seconds minute. 
  5. Connect the power cord back into the wall outlet. 
  6. Connect the power cord again to the rear of the printer. 
  7. Switch on the printer, if it does not automatically turn on. 
  8. Wait until the printer idle before you proceed. 
  9. Use the control panel to switch off the IPv6 setting. 
  10. From the home screen swipe the display to the left, and then touch Setup. 
  11. Touch Network Setup, and then touch Advanced Settings. 
  12. Turn off IPv6, and then touch Yes to confirm. If the error code continues then its time to service the printer. 



How To solve HP Envy 5055 Printer Ink Cartridge Error?

Follow our Step by step instruction to Solve HP Envy 5055 Printer Ink Cartridge Error. Certain releases of ink cartridges are not compatible with previous versions of printer firmware.


  1. Firstly Update the firmware to solve this issue. Ensure the ink cartridges are compatible. 
  2. If the ink cartridges are not perfectly installed, then problems may arise. 
  3. Switch on the printer and load paper into the input tray. Gently grasp the handles on both sides of the printer, and then raise the ink cartridge access door until it snaps into place. 
  4. The carriage moves slightly to the left. Wait till the printer is silent. 
  5. Raise the lid on the ink cartridge slot, and then pull up on the ink cartridge to remove it from the slot. 
  6. With the nozzles facing the printer, place the ink cartridge into its slot until it snaps into place. 
  7. The lid should be closed on the ink cartridge slot to secure the ink cartridge into place. Close the ink cartridge access door. 
  8. The printer might display an ink cartridge error if the ink cartridge contacts are dirty. 
  9. Remove the ink cartridges, unplug any cables or cords, and then clean the electrical contacts on the ink cartridges and print carriage. 
  10. Resetting the printer can solve the ink cartridge error. 
  11. Cleaning the ink cartridge contacts can help to resolve the issue. After cleaning try to print. 
  12. Replace either one or both ink cartridges indicated on the control panel of the printer. 
  13. Switch on the printer. Load plain paper into the input tray. 
  14. Gently grasp the handles on both sides of the printer, and then raise the ink cartridge access door until it snaps into place. The carriage moves slightly to the left. 
  15. Wait until the cartridge is silent. With the nozzles facing the printer, place the ink cartridge into its slot until it snaps into place. 
  16. Close the lid on the slot of the ink cartridge slot to keep the ink cartridge secure into place. Lift the scanner lid, place the alignment page with the print side down on the scanner glass. 
  17. Close the scanner lid and then try to print.

How to solve oxb3746868 Error Code on HP Officejet 4630 Printer?

The error code oxb3746868 on hp Officejet 4630 Printer occurs when there is a small change in the printer settings. Small issues in the printer can be solved by resetting the printer environment. Resolve the printer issue by resetting it.

How to perform hard reset my HP Officejet 4630 printer?

  1. Turn on the HP printer and wait until it becomes silent.
  2. Disconnect the power cord from the printer.
  3. Remove the power from the wall outlet too.
  4. Allow the printer for a minute.
  5. Reconnect the power cord directly to the wall outlet and not to any other power sources.
  6. Other ends of the power cord should be directly connected to the printer port.
  7. The printer turns on automatically after connecting it.
  8. If it does not turn on, turn on the printer manually to complete the reset.

How to perform different resets on my HP OfficeJet printer?

  1. Printer resets can be done by different methods, and they are classified into partial reset, semi-full reset, and full resets.
  2. Each of the resets mentioned above can be done to reconfigure the printer settings. The main purpose of resetting the printer is to solve minor errors on the printer so that the printer functions back normally after performing it.
  3. On all the different types of printer reset, the printer should be turned on, and it is mandatory to perform the resetting operations. 
  4. Some of the common errors that can be resolved by doing a printer reset are print head errors, language settings, wireless connectivity issues of the printer, printer speed correction, ink failure issue, system offline issue, and some minor printer problems can be fixed. 
  5. To perform a partial reset on your printer, turn on the printer and wait until the printer turns idle and becomes silent. 
  6. Disconnect the printer power cord and hold on for a minute. After a minute, reconnect the power cord of the printer to the power cord.
  7. Never connect the power cord of the printer directly to any other external sources other than the power cord. Press the 3 and # button on the printer’s board when the printer turns on.
  8. The printer screen turns black when turning on the printer and it is now reset completely. You can check the control panel of the printer to check if the issue is solved with the printer.
  9. Power up the printer and disconnect the power cable from the printer. Wait for 50 seconds and connect the power cable back to the printer and it turns on automatically, and the full printer is reset.
  10. Follow the same procedure for the semi-full reset as mentioned above. But, instead of pressing the button 3, button 6 should be pressed when turning on.

HP Officejet 5255 Printer won't scan & Getting OXB308FFFD Error Message

If the printer does not print and show the error code OXB308FFFD, you can solve the issue by resetting the printer connection or re-installing the printer driver. Doing any one of the mentioned solutions helps you to resolve the error.

How to solve the printer error OXB308FFFD on HP Envy 5255 Printer?
  1. Power up the printer and wait until the printer idles.
  2. Remove the power cord of the printer when it is turned on.
  3. The power cord of the printer should be removed from the wall outlet too.
  4. Wait for a minute and reconnect the power cord to the printer.
  5. The power cable should be directly connected to the wall outlet.
  6. After the connection, the printer turns on automatically.
  7. Manually turn on the printer, if it does not turn on automatically.
How to solve the scanner error on the HP Envy 5255 Printer?
  1. Scanner error in the printer can be solved by downloading and installing the HP Print and Scan doctor tool. This tool comes within the driver package.
  2. After the installation of the tool, open the application and select Start. After pressing the start button, it shows the list of printer’s that are connected with the computer. 
  3. Choose the name of the printer from the list and click Connect. After the completion of the connection, select the Fix Scanning option. The printer starts to run a scan on the printer.
  4. After performing the scan operation, the printer gives you the diagnosed report of the scan. The diagnosed report is divided into various sections. The sections are classified based on the severity.
  5. Check the scan report provided by the printer and diagnose the issue by selecting it. If the problem is small, the tool automatically solves the issue on its own. 
  6. If the printer issue is big, the tool prompts you to follow certain instructions. Following the instructions helps you to solve the printer issues.
  7. If the printer problem continues to exist even after following the list of instructions, try to power cycle the printer.
  8. Power cycling of the printer is nothing but a way in which the residual power of the printer is taken out. By doing this minor issues on the printer gets fixed.
  9. Before performing this, the printer should be turned on. Remove the power cable from the printer. Wait for about 30 seconds before reconnecting the power cable back to the printer.
The power cord of the printer can be connected now. If the printer is power cycled, it is recommended that the device that is going to get connected to the printer should also be power cycled to solve the issue.

Wednesday 21 November 2018

HP Officejet 3830 Printer not printing applications from Laptop or Computer

If the OfficeJet  3830 is not printing applications on your laptop, then do the below-given steps.

  1. Download the HP print and scan doctor to check the connectivity. 
  2. Run the HPPS.exe file. 
  3. Click on start to select your printer. 
  4. If your printer is not there in the list, Switch it off and on, and then press Retry. 
  5. If there is a connection problem, do the instructions in HP Print and Scan Doctor. 
  6. If a screen displays prompting to switch on the printer updates, click Yes and continue. If a screen displays prompting to make your printer the default printer, press Yes and continue. Try to reset the printer environment. 
  7. Turn off the printer.
  8. Wait for 10 seconds and turn ON the printer. 
  9. Try to print. Select the default printer. 
  10. Search Windows for devices, and then press Devices and Printers from the list of results. 
  11. Right-click the name of the HP printer that is active, and then choose  Set as Default Printer. 
  12. The print jobs may be stuck in the queue. If there are many jobs there in the queue, then certain issues may arise. 
  13. Check if there is any paper jam issue. The curled paper may be stuck which may cause an issue. 
  14. Check the connectivity. The drivers may be a reason for the issue. 
  15. Un-install, the driver which you are using currently. Re-install the updated driver. 
  16. This may solve the problem. The latest versions of drivers are available on our website. 
  17. In case of issues contact Techincal support team, and our technical experts are there to solve all your problems.


HP OfficeJet 3830 Printer Not Printing in Color

Follow the guideliness to solve HP OfficeJet 3830 Printer Not Printing in Color issues

  1. Switch the printer on, if it is not already on. 
  2. Wait till the printer is silent before you continue. Having the printer switched on, disconnect the power cord from the rear of the printer. 
  3. Remove the power cord from the outlet of the wall. Wait for at least 1 minute. 
  4. Plug the power cord back to the wall outlet. HP suggests connecting the printer power cord directly to the wall outlet. 
  5. Reconnect the power cord to the rear of the printer. Switch on the printer, if it does not turn on at once. Try cleaning the cartridges. 
  6. Load white paper into the input tray. On the control panel which is on the printer, swipe the display to the left,  press Setup. Press Tools, and then touch Clean Cartridges.
  7.  The printer operates the automated cleaning process and then prints a Print Quality Diagnostic page. If the print quality meets your satisfaction, you can stop troubleshooting.
  8. If the print quality is not acceptable, press OK for a Second-level Cleaning when prompted to continue the next level of cleaning. 
  9. Also, verify the color printing options under the printing preferences window. In your software application, 
  • Press Print.  Select your printer from the printers available. 
  • Press the option that opens the Printer Properties dialog box. 
  • Depending on your software application, this button might be called Options, Properties,  Printer Setup, Printer Properties, Printer, or Preferences. 
  • On the Properties window, click the Paper or Features tab, depending on your software. Click Advanced, click Print in Grayscale, and then de-select Print in Grayscale or High-Quality Grayscale. Click OK to finish the change.

Thursday 15 November 2018

How to "no AirPrint printers found" Error on Canon Pixma MX892 Printer?

The Canon MX892 printer issue with the AirPrint feature is explained in the upcoming topics. This issue is known by the error message that displays on the control panel of the Canon printer or the display of your Mac computer or laptop.

Solution for No AirPrint printers found error with Canon MX892

1. Check if your Canon MX892 printer supports the AirPrint feature.
2. Reconnect the Wifi network by reentering the password.
3. Verify if your Canon MX892 printer supports the Bonjour packets.
4. Check if your printer and computer are connected to the same network.
5. Disable the Firewall, if enabled.
6. Ensure if the Airplane and Bluetooth mode is in an OFF state. If not, switch it OFF.
7. Place the router closer to the printer, but not closer than 6 feet.
8. Disconnect the USB cable, if connected.

Solution to fix the No AirPrint printer found error

1. Firstly, ensure your Canon MX892 printer is suitable for AirPrint feature. You can check using the specification provided in the manual of the printer.
2. Check whether your printer and computer are connected to the same network. If you have connected using a router or an access point, ensure your printer and computer are associated to the network of the router.
3. Check that the router is working properly by connecting it with other devices. Verify the Wifi option is enabled in your Apple device. Also, ensure the AirPlane mode is turned off.
4. Turn off the Wifi option in the control panel of the printer, wait for a few minutes and turn it on. Ensure if your router is located near the printer, but not more than 6 feet.
5. Also, check and see if other electronic devices like phones, televisions, and monitors interfere between your printer and computer . The AirPrint feature requires security while using a public network. So, make sure you provide a proper security code to connect using this AirPrint feature.
6. Perform a print job and check if the issue is solved. If the problem persists, reinstall the printer driver software.
7. You can download either from the installation CD provided with the printer or the manufacturer website.
8. The site has a full-featured printer driver software that is compatible with the operating system and version of your computer or laptop. Go to the manufacturer's website and follow the guidelines on the screen to download the printer driver software. If the problem continues, restart the devices.
9. Ensure your Mac device is working with the latest version of the operating system. Turn on the printer and unplug the power cable.
10. Wait for a few minutes and reconnect the cable to the appropriate port of the printer and power supply. Restart the router by following the guidelines in its manual. 

HP scan app Not Working after Upgrading to Mac 10.14 (Mojave)

Upgrading your operating system can be good for your system, but your printer might not respond to the functions later. On a Mac computer, the HP Scan app is used generally. When you upgrade your Mac OS from High Sierra to Mojave 10.14v, the printer may not respond to your command no longer.

Quick Steps to Troubleshoot HP Scan App in Mac System
  1. Make sure you have the latest software installation CD while performing a system upgrade.
  2. Restart your computer after the upgrade.
  3. Uninstall the printer software from your computer.
  4. Insert the latest driver CD into the CD drive of your computer.
  5. Use an external USB CD drive if your Mac system doesn’t have a CD drive.
  6. Make sure the CD drive matches your upgraded operating system.
  7. Start the installation process.
For more information on troubleshooting the scanning problem Contact us

Elaborate Steps to Troubleshoot the HP Scan app in Mac system
  1. Scanning options might not work or even become unavailable after a major system upgrade. We have listed some solutions for you in the following. 
  2. Try installing the built-in driver for Mac as an alternative. If you do not find a software installation CD or a full feature driver available for this version of Mac, you must install the built-in driver. 
  3. But, fortunately there is a driver available for Mac’s High Sierra operating system. All you have to do is, get it from the manufacturer’s website. 
  4. Open the web browser on your Mac computer. Enter your printer model. In the next page, under the operating system section, set your operating system as High Sierra. 
  5. Click on Submit. The next page will display the driver and firmware available for your operating system. Click on the Download button present below to start the download process.
  6. After the download completes, install the driver by following the on-screen prompts. After the installation, restart the computer once. Now, you can print happily.
  7. You can also perform the mentioned in the following if none of the above steps work. Go to the Applications folder and uninstall the HP Scan or the HP Easy Scan application. Remove the application by moving it to the Trash folder.
  8. Now, install the latest HP Easy Scan application from the official manufacturer’s website or even from Apple’s App Store or on itunes.
  9. Make sure you are running on the latest software. To get the latest software for your Mac computer, go to the manufacturer website and download them. 
  10.  Finally, make sure that you have latest drivers by clicking on the Apple icon. Then, select About this Mac and press on Software Update.


Resolve HP Officejet Pro 6968 Printer scan to Email Setup Issues & Scanner Error

The Officejet Pro 6968 printer does support wireless printing and hence, you can schedule wireless printing tasks to your printer or from your printer. Scan your document and send the copy directly to your mail account through HP’s ePrint feature. This feature helps you send print jobs to the printer through email.

Quick guide for resolving Scan to Email issue

1. Verify whether your email service provider allows other applications to access your account or not.
2. Switch ON your printer and enable the wireless feature.
3. Try restoring your network options to default by tapping on Restore Network Defaults.
4. Restart the printer.
5. On its panel, go to Wireless Setup Wizard and establish a wireless connection to your network.
6. Disable and enable the Web Services.
7. Setup Scan to Email.
8. Change the DNS(Domain Name Servers) settings and restart the machine.

Detailed instructions for resolving the scanner error

1. Open the browser on your computer/mobile and log in to your email account. In the Settings menu of your email, click on Authentication, Security or SMTP or whichever option is similar. Proceed with the prompts and enable the Scan to email feature.
2. Power ON the printer and wait for it to become idle. Touch the Wireless icon on the its panel and open the Settings menu.
3. Tap Restore Network Defaults and wait until the settings are reset back to default. After that process, turn off the printer. After several seconds, turn it back on.
4. Now, again on your printer panel, select the Wireless icon and choose Wireless Setup Wizard. Establish a wireless connected.
5. Enable the web services on the printer. If the Scan to email feature is still not enabled, try following the below mentioned steps.
6. Press the Web services option on your computer and click on Settings. Then, choose the ‘Remove web services’ option and tap OK. The home page will be displayed.
7. Now, on your printer, tap the Web services icon on the printer panel and follow the prompts to enable the web services. Here, you can enable the Scan to Email feature. If the issue persists, try the steps provided below.
8. Tap the Settings option and touch the Network Configuration option. The device will print a network configuration page. You will find the printer’s IP address on that page.
9. Launch the web browser and enter the printer’s IP address in the search field. Click the Wired or Wireless option and select iPV4. Press the Manual DNS option.
10. Make sure 8.8.8.8 is displayed on the Preferred Type and 8.8.4.4 is displayed on the Alternate Type. Detach the modem from the wall outlet and plug it back after 30 seconds. Then, restart the printer and try printing.

Monday 29 October 2018

How to Find IP address on touch screen of HP Officejet Pro 8600 Printer?

To find the IP address on the touchscreen of your HP Officejet Pro 8600 printer, utilize the step-wise instructions given on this page. Finding the IP address is quite simple and moreover, the default IP setting for the IP settings is Automatic.


QUICK STEPS TO FIND THE IP ADDRESS FOR HP PRINTER:

  • Locate the Settings option on the control panel screen of the HP Officejet Pro 8600 printer.
  • Select the Settings icon.
  • Look for the Wireless option on the printer’s screen.
  • Click on the Wireless option.
  • Search for the Display Network Configuration option on the control panel and select it.
  • Find the Display Network Summary option on the displayed screen.
  • Check if the details regarding the hostname, IP address, Mac, and SSID are displayed on the screen after choosing the above option.
  • Refer to the instructions below to get more information on the IP address.
INSTRUCTIONS TO FIND AND ALTER THE IP ADDRESS ON HP PRINTER:

To obtain the information regarding the IP address of your printer, go with the steps given below. Select the Settings menu on the HP Officejet Pro 8600 printer. Tap the Wireless icon. See if you can find the Display Network Configuration option on the control panel screen.
  • When you locate the option, click on it. Choose the Display Network Summary option. The information related to the Hostname, MAC, SSID, and IP Address will be displayed on the control panel.
  • If those details are not displayed on the control panel, then it means that the printer is not connected to the network.
  • The other way to get the information on IP address is given below.
  • Go to the Home screen on the control panel of the printer and click the Setup option. Select the Reports option and choose the Network Configuration option. The printer’s network details will be displayed on the screen.
  • The IP setting will be set to Automatic for the default IP setting. You may need to manually change the settings such as subnet mask, default gateway, or the IP address if you are an advanced user. If you need to change the IP address for your printer, then follow the step below.
  • Locate the Right arrow symbol on the control panel screen of the printer. Click on the Right arrow option. Tap the Setup menu. Then choose the Network option. Select the Advanced Setup option and click on IP Settings on the control panel of the printer.
  • Check if any warning message appears displaying that altering the IP address eliminates the printer from the network. Select Ok to proceed. By default, the Automatic option will be enabled.
Click Manual to change the settings manually. Enter the required details for the displayed settings below.

1. Subnet Mask
2. DNS Address
3. IP Address
4. Default Gateway


Enter your alterations and then select the Done option.   

How to scan a document on my HP Deskjet 2130 Printer?

To get details on how to scan a document on the HP Deskjet 2130 printer, make use of the instructions on this page. As the printer supports the scanning function, it is quite easy to scan documents on it. Have the original document in hand before starting with the scanning process.

CHECK THESE REQUIREMENTS TO EASILY PERFORM SCANNING ON THE PRINTER:

  • Make sure your computer or laptop is installed with the full feature printer driver.
  • Confirm that the full-feature driver comprises HP Scan in it.
  • Check whether the document you need to scan is available in hand.
  • Impossible to perform the scanning process if the printer driver is not installed on the PC.
  • Multiple documents can be saved as a single PDF using this printer.
  • Scan the saved PDF on the computer using the steps given on this page.
  • Start the scanning process on the HP Deskjet 2130 printer using the HP Scan software.
  • Utilize the instructions below to scan the document.


STEPS TO SCAN THE DOCUMENT QUICKLY ON THE DESKJET 2130

  •  After the printer is set up on the USB or network connection, the HP Scan software should be installed on the computer.
  • Before moving to the process of scanning, check if the computer is installed with the recent version full-feature printer driver. Also, see if the installed driver includes HP Scan.
  • If the printer driver is yet to install, then get the updated driver that includes HP Scan from online.
  • After checking all these requirements, proceed with the step-wise instructions below to start scanning the document on the HP Deskjet 2130 printer.
  • Open the scanner glass of your printer. Take the original document you need to scan and place it on the scanner glass. Check whether the document is placed correctly based on the printer type. Adjust the document and close the scanner lid of the HP Deskjet 2130 printer.
  • Check if your printer has a Scan button or a touchscreen with a scan menu. If available, then press or touch on it. Choose the name of your computer and scan job type. Wait until the scan process completes, and get back to the computer.
  • The folder now opens on the computer in which the scanned document is saved. The scan opens on the PC’s screen when you click the file with Scan in the name.
  • If there is not Scan button on the printer or menu, continue with the instructions on this page to scan from the computer.
  • Search for HP and open it on the Windows computer. Tap the name of your printer and the HP Printer Assistant opens. Locate the Scan option and click on it. Choose the Scan a Document or Photo option. When the HP Scan opens on the computer’s screen, choose a scan shortcut.
  • Alter the scan job settings if required, and click on the Scan option. The document you need gets scan on the computer.

Tuesday 23 October 2018

How to Download and install HP Laserjet 1020 Plus printer driver on a Mac OS Sierra 10.12.5 workstation?

Connect your Laserjet 1020 plus printer to a stylish Mac OS Sierra 10.12.5 workstation to enjoy high-quality printing. Make sure that you update your device with the latest printer driver to ensure error-free printing. Scroll down this webpage to leaf through the guidelines to download the printer driver for your HP Laserjet 1020 Plus printer.

 Guidelines to download the driver for HP Laserjet 1020 Plus printer.

1) Keep your Laserjet printer, computer, and network router turned on.
2) Verify that the printer maintains a proper network connection.
3) Check the network status.
4) Install the driver Using Apple Software Update.
5) Download printer driver with HP Easy Start software.
6) Make changes to the driver settings.
7) Add your Laserjet printer to the printing queue.
8) Print a test content to check if the installation was proper.


A detailed description of driver download for your HP Laserjet 1020 Plus printer on a Mac OS Sierra 10.12.5 workstation.

1) To begin with, you will have to power on all your devices. Connect all necessary power cords to both ends and press the physical power switch to turn on your Laserjet 1020 printer. Also, switch on the network router and Mac Sierra 10.12.5 workstation.
2) Secondly, it is important to connect the printer to a proper wireless network. Make sure that you place the Laserjet printer nearer to a router. Press the Wireless icon and wait till the light stops blinking and becomes stable.
3) Check the network settings to verify if the printer is connected to a stable network. Make sure that the control panel display is free of error-codes.
4) Create a new print queue to download the driver using Apple Software Update. Double-click the Apple menu and click System Preferences icon. Select Print & Fax option and add your Laserjet 1020 printer to the queue. Finally, select the Download and Install option to initiate the driver installation.
5) Open the HP Easy Start software. Find the full feature driver that is compatible with your OS and click the Download option. Double-click the full feature driver .dmg file to initiate the installation. Follow the list of instructions prompted on screen and complete the installation process.
6) Make necessary changes to the driver settings from your Mac Sierra 10.12.5 workstation.
7) It is important to add your printer to the printing queue. Hence, connect the Laserjet 1020 printer to your Mac computer. Navigate the mouse cursor and open the System Preferences option. Click the Printers & Scanners tab. Now, click the + sign and select your Laserjet 1020 printer. Finally, press the Add tab to connect your printer to the queue.
8) Print a Wireless Test report sheet to ensure that your Laserjet printer is downloaded with a compatible printer driver.
For Laserjet printer support visit here 123.hp.com

How To Fix the Wi-Fi Connectivity Issues with the HP Officejet 5740 printer?

Do you find it time-consuming to fix the Wi-Fi connectivity issues with the HP Officejet 5740 printer? Scroll down this webpage to fix the Wi-Fi connectivity issues with your printer. Leaf through the troubleshooting guidelines listed below to print wirelessly using the HP Officejet 5740 printer. 

Crisp guidelines listed below to fix the Wi-Fi issues with your HP Officejet 5740 printer.

1) Verify the status of the network router. 
2) Check the state of USB connected printers. 
3) Update printer driver. 
4) Use HP Print and Scan Doctor tool to check network connectivity. 
5) Assign a static IP to the printer
6) Change firewall settings.
7) Inspect for physical damage. 
8) Reset the print environment. 

Go through the detailed instructions enlisted to fix the Wi-Fi connection Issue of the HP OfficeJet 5740

1) To begin with, keep an eye on the network router. Majority of the wireless connectivity issues can be due to a broken communication between the printer and the router. Long press the Network Router button to reset the router. Wait for 30 seconds and reconnect. 
2) Replace bent and broken USB cable if your Officejet printer is connected via a wired network. Disconnect your cable from a USB hub or docking station and try to connect it to a different port. 
3) It is important to check if the printer driver is updated. An outdated printer driver can be a major cause for bad connectivity issues. Download a printer driver from the manufacturer's website. Make sure that you download the driver that is compatible with the OS.  
4) Download the HP Print and Doctor Scan tool to fix the network connectivity issues of your Officejet 5740 printer series. 
5) Obtain the IP address of the Officejet 5740 printer. Tap the Wireless icon on the printer's control panel to gather the IP address. Type the IP address and open the EWS page. Open Networks tab and click the Enable IPv4 only tab.  
6) Firewall is designed to keep unauthorized users from accessing files and resources on your system. Your printer might connection errors if there is a change in firewall settings.  Modify the network settings on the firewall. Make sure that you deactivate and activate it. 
7) Verify if the HP Officejet 5740 printer is kept close to a network router. It is to ensure a proper wireless connectivity. Remove heavy objects from the top of the printer and do not place metal objects near your system. 
8) Reset the printing environment. Disassociate both ends of the power cable from the printer's rear and electrical outlet. If the issue persists, reboot your workstation. Print a demo page to check if the issue is resolved. 

For More Support visit 123.hp.com/envy5740

Thursday 11 October 2018

How to solve the HP Officejet 3830 Printer not printing issues?

Easily solve HP Officejet 3830 printer not printing issues by using our guidelines.

Step 1: Switch the printer on, if it is not already on. 
Step 2: Wait till the printer is silent before you continue. 
Step 3: Having the printer switched on, disconnect the power cord from the rear of the printer. 
Step 4: Remove the power cord from the outlet of the wall. Wait for at least 1 minute. Plug the power cord back to the wall outlet. 
Step 5: HP suggests connecting the printer power cord directly to the wall outlet. Reconnect the power cord to the rear of the printer. 
Step 6: Switch on the printer, if it does not turn on at once. 
Step 7: Try cleaning the cartridges. 
Step 8: Load white paper into the input tray. On the control panel which is on the printer, swipe the display to the left, press Setup. Press Tools, and then touch Clean Cartridges. 
Step 9: The printer operates the automated cleaning process and then prints a Print Quality Diagnostic page. 
Step 10: If the print quality meets your satisfaction, you can stop troubleshooting. 
Step 11: If the print quality is not acceptable, press OK for a Second-level Cleaning when prompted to continue the next level of cleaning. 
Step 12: Verify the color printing options under the printing preferences window. In your software application, press Print. 
Step 13: Select your printer from the printers available. Press the option that opens the Printer Properties dialog box. 
Step 14: Depending on your software application, this button might be called Options, Properties,  Printer Setup, Printer Properties, Printer, or Preferences. On the Properties window, click the Paper or Features tab, depending on your software. 
Step 14: Click Advanced, click Print in Grayscale, and then de-select Print in Grayscale or High-Quality Grayscale. Click OK to finish the change.

Still having HP Officejet 3830 printer not printing issues call Our Toll-Free 1-866-293-9220 



Monday 24 September 2018

HP Color LaserJet Pro MFP M277 Printer Gets Stuck "Offline"

An Offline error indicates that your computer failed to recognize and connect to the computer which may be due to an inconsistent power supply, the network cable connection failure, or when the printer is set to use the Printer Offline. The following issues indicate that a printer is offline.
Step 1: The printer does not respond.
Step 2: The printer icon(s) on the control panel is offline or grayed out.
Step 3: The printer not connected to the network
Step 4: Carryout the steps below to resolve the offline issue.
Power reset the Printer
Step 1: Turn the printer and disconnect the power cord from the rear and the wall outlet.
Step 2: Make sure the network cable is properly inserted into the printer.
Step 3: Restart your computer, and reconnect the power cable to the computer.
Step 4: Turn the printer on manually if it does not automatically turn on.
Step 5: Try to print.

Check printer’s network connectivity

Step 1: Check whether Wi-Fi is enabled on your computer, and the computer is connected to the wireless network.
Step 2: Print a configuration page and check whether the printer has a valid IP address.
Step 3: Type the IP address in your browser’s address field. If the Embedded Web Server (EWS) page opens, the printer is connected to the network.
Step 4: Click Run under the Start menu, and type cmd.
Step 5: Type ping in the command line prompt, and provide the printer’s IP address.

Use HP Print and Scan Doctor

HP Print and Scan Doctor diagnoses and quickly resolves printer issues automatically.
Check the printer settings on your device to make sure the printer is set as default
Open the Devices and Printers option on your Windows.
Find the original print driver installed already, and set it as default.
Remove and reinstall the printer driver
Open Add or remove programs on your computer, and uninstall the HP printer software.
Restart the computer.
Download the latest printer driver from our website, and reconnect the printer and computer when prompted by the installer.
Try to print. If the issue persists, follow the steps below.
Try to print from another computer
If you are not able to print from another computer, the printer requires a service.
To Get Instant Support Call our Toll-Free 1-866-293-9220 or visit HP Color LaserJet Pro MFP M277 printer troubleshooting

How to print multiple pages on HP LaserJet M402 Printer?

 HP LaserJet M402 Printer Printing multiple pages per sheet require changing the printer properties on your operating system.

  1. Select the Print option on the printer software, and click the Properties or Preference option. The printer driver opens.
  2. If your operating system is Windows 8 or 8.1, select the Devices option, and click Print. Select the printer.
  3. Click on the Finishing tab, and select the pages per sheet on the drop-down list.
  4. Set the correct print page borders, page order and orientation, and click the OK to close the document properties dialog box.
  5. Choose the Booklet printing option if you want to print two pages per side. The page will be printed such that the 
  6. Click OK in the print dialog box. The  HP LaserJet M402 Printer prints multiple pages on a single sheet.
To Get Instant Support Call our Toll-Free 1-866-293-9220 or visit 123 hp printer support

Solution for HP Photosmart 7520 printer Common error message

The common errors displayed on the HP Photosmart 7520 printer are cartridge error, paper jam error, USB scanner connection error, paper mismatch error, Scanner failure error, etc. The main parameter to be checked in case of connectivity/offline error is the connection between the printer and computer, and the status of installed printer driver. To avoid paper mismatch error, load only the paper compatible with the printer, and avoid inserting wrinkled paper as it may lead to either a paper jam or print quality deterioration. For certain issues, an alpha-numeric error message is displayed on the control panel without any information on the cause for the issue. The following are examples of error codes: 
B069a414
B3000008
B8000094
B800017
B3ffxxxx

Step 1: Resetting the printer may help to clear error messages, but only in some cases. Carryout the steps are given below to reset your printer. To know how to troubleshoot various printer issues, visit our website.
Step 4: Turn on the printer, and unplug any USB cable from the printer.
Step 5: Remove the ink cartridges, and disconnect the power cord from the printer while the printer is turned ON.
Step 6: Plug-in the power cord again after at least 60 seconds, and turn on the printer manually if it fails to power up automatically.
Step 7: Reinsert the ink cartridges, reconnect the USB cable, and print a calibration page if prompted.
Step 8: Try to print.
Step 9: If the error message appears again, service your printer. To Get Instant Support Call our Toll Free 1-866-293-9220 or Visit 123.hp.com

Sunday 23 September 2018

HP Envy 6252 will not recognize my Apple Mac book

Wow! Owning an Apple Mac book is exciting. Connecting your brand new HP Envy 6252 printer to the Mac book can be even more thrilling. Apple Mac has the best screen feature. Seamless integration OS is an added advantage of connecting your printer to Apple Mac book to the printer.  Sometimes, there can be a few issues with your computer not detected by the printer.  Did you try to remove and re-add your printer as Apple AirPrint or secure  AirPrint or did you update the printer firmware? Scroll down and go through the instructions given below to fix this issue quickly.

1)   Perform a hard reset of the HP Envy 6252 printer 

  • Switch on the printer.
  • Wait until the printer remains idle.
  • Disconnect one end of the USB cable from the rear of the printer and the other end from an electrical outlet.
  • If your printer has is on a wired or wireless network, leave it connected.
  • Remove the ink cartridges from the printer.
  • Wait at least for 60 seconds.
  • Switch on the printer. 

2)   Update the printer firmware 

  • Directly update the firmware from the printer. 
  • Navigate to the printer's control panel.
  • If the printer does not initiate the update process by itself, click the Check for Updates option. 
  • Download the HP Easy Install app to install the printer driver. 

A few other quick tips for connect your printer to the Apple Mac book. 

  • The network name is mentioned as SSID (Service Set Identifier) by default.
  • The password also called the WEP key or WPA security passphrase.
  • Prefer using a broadband Internet access such as cable or DSL for software downloads.  
For support Call Our Toll-Free 1-866-309-6188

HP Photosmart C4680 printouts are faded color and black ink

Best portable photo printers can make your day at work fun-filled. HP Photosmart C4680 printer can be counted as one of the best photo printers released in the market. A crucial alarm rings when the printer starts throwing faded color and black ink on the printing sheets. Ink on the faded sheets can be a culprit that steals enhanced print functions. We have a couple of solved solutions to fix this issue.

1)    Genuine ink cartridges - Make it a practice to purchase original quality ink cartridges from HP SureSupply freeware.

2)    Give your printer rest - Exit all existing printing jobs and make sure that your printer remains idle for some time. Unplug the cables and switch off the printer.

3)    Inspect printing papers- Keep an eye on the quality of printing sheets. Hand-pick original quality printing sheets and dispose moist, curled, or torn sheets from the list.

4)    Print settings - Change the print settings from the control panel display. Make necessary printer settings on quality, size, type. Refer to the user guide to find the right paper type for your printer. Never forget to update the printer with a compatible printer driver and firmware.

5)    Ink levels - Estimated ink levels might be a cause of faded printing.

6)    Print a test report - Print a Quality Diagnostic Report and check if the issue is resolved.  If the diagnostic report fails, you will have to service your printer.

For Support Call Our Toll Free 1-866-293-9220

Thursday 13 September 2018

HP Officejet Pro 8600 Plus Printer ADF Scanning problem

What is an ADF?
Automatic document feeder (ADF) is a feature exhibited by most of the printer series. You can stack papers put into the ADF tray. It lets you copy or scan multiple pages at the same time without the need to place each page on the copier or scanner. Save your time with this outstanding automatic scanning feature.

The Automatic Document Feeder (ADF) Scanning issues.
The red alert beeps when the HP Officejet Pro 8600 Plus series stops scanning. This blog will attend the critical aspects of ADF scanning issues of your printer. Sit back on your bean-bag and go through the basic troubleshooting steps to fix your ADF issues.

1)  If the (ADF)automatic document feeder stops picking pages, you need to clean the rollers and separator pad. Be gentle when you lift the feeder.
2)  Pick a wet linen cloth to wipe the sides of the roller.
3)  Clean the accumulated dust, debris, and other fiber on the pickup rollers to avoid paper feed issues.
4)  Remove printing papers from the Automatic Document Feeder (ADF).
5)  Adjust the edges of the paper and insert them back to the tray. Make sure that you avoid curled, moist, or torn pieces of papers from the bunch.
6)  Reset the printer to ensure a healthy working of the printer and its components. Unplug the cables from both ends. Switch off the printer and wait for 30 seconds. Wait till the printer becomes idle and switch it on.

Troubleshooting becomes fun when you hack the exact instructions. Go ahead and fix your ADF scanning issues to enjoy better printing opportunity! For Support Call Our Toll-Free 1-866-293-9220

HP Photosmart 5520 e-all in one Scanner is not working

We solve your printer problems to aid other to find the solution. The upcoming methods may help you if you are facing any issues while scanning using the HP Photosmart 5520 e-all in one Scanner. The first solution that we provide you to solve your scanner is restarting your computer, printer and wireless router.

Remove the USB cable connection from the printer and the computer, if any. Navigate to the printer's control panel and choose Programs and feature. Select all the entries of the HP Photosmart printer and uninstall them. Now, choose Devices and printer from the control panel, and then select all the entries and remove the device. Press and hold the windows key and r key together to open the Run window. Enter printui.exe /s and click OK. 

 Go to the drivers located below the print server properties and remove any entry in it. Type c:/programdata on the Run window again. Go to the Hewlett Packard folder and delete any folder or files related to your printer. You can now restart the computer. Download and install the full feature print driver and software from the website. Reconnect the USB cable when prompted during the installation process.

Follow the onscreen instruction to complete the installation. Double-click the HP printer icon and select the HP scan to try scanning the document. Download and install the latest version of the printer driver and software from the website for best printing quality. Reach our support team if the issue persists. Call Our Toll-Free 1-866-293-9220

HP Officejet Pro 8500 ink Leaking from the Bottom

Don’t panic! We are there to solve your issue with ink leaking from the bottom of your Officejet Pro 8500. This causes the ink in the cartridges to run out quickly. The leaking of ink from the base may be due to some hardware issuesClean the ink cartridges and the printhead using a lint-free cloth. Properly align the printer to achieve world-class printing quality.

Ensure that neither the ink cartridge nor the printhead leads to damage. If damaged, replace the ink cartridges or printhead with a new one to prevent the leaking of ink from the bottom of the printer. Purchase genuine ink cartridges and other HP products from the HP store. You can also avail the HP products from the nearby retail stores. The guarantee of your product won’t claim if you use any non-hp components. Try to print again after installing a new printhead or ink cartridge.
If the ink keeps on leaking from the bottom of the Officejet Pro 8500 printer, we suggest you servicing the printer with the manufacturer.  Go to the web browser and type the product number or auto-detect it. The part number of the printer model will be provided on the backside of your printer, or it is present on the cardboard box that comes along with your package. Click the link that you want to open. Scroll down, if you still need help. Fill the form that displays on your screen to select the contact options. Don’t forget to choose a paid option if your printer is out of warranty. For Support Call Our Toll-Free 1-866-293-9220