HP Officejet 5255 Printer won't scan & Getting OXB308FFFD Error Message

If the printer does not print and show the error code OXB308FFFD, you can solve the issue by resetting the printer connection or re-installing the printer driver. Doing any one of the mentioned solutions helps you to resolve the error.

How to solve the printer error OXB308FFFD on HP Envy 5255 Printer?

1. Power up the printer and wait until the printer idles.
2. Remove the power cord of the printer when it is turned on.
3. The power cord of the printer should be removed from the wall outlet too.
4. Wait for a minute and reconnect the power cord to the printer.
5. The power cable should be directly connected to the wall outlet.
6. After the connection, the printer turns on automatically.
7. Manually turn on the printer, if it does not turn on automatically.

How to solve the scanner error on the HP Envy 5255 Printer?

1. Scanner error in the printer can be solved by downloading and installing the HP Print and Scan doctor tool. This tool comes within the driver package.
2. After the installation of the tool, open the application and select Start. After pressing the start button, it shows the list of printer’s that are connected with the computer. 
3. Choose the name of the printer from the list and click Connect. After the completion of the connection, select the Fix Scanning option. The printer starts to run a scan on the printer.
4. After performing the scan operation, the printer gives you the diagnosed report of the scan. The diagnosed report is divided into various sections. The sections are classified based on the severity.
5. Check the scan report provided by the printer and diagnose the issue by selecting it. If the problem is small, the tool automatically solves the issue on its own. 
6. If the printer issue is big, the tool prompts you to follow certain instructions. Following the instructions helps you to solve the printer issues.
7. If the printer problem continues to exist even after following the list of instructions, try to power cycle the printer.
8. Power cycling of the printer is nothing but a way in which the residual power of the printer is taken out. By doing this minor issues on the printer gets fixed.
9. Before performing this, the printer should be turned on. Remove the power cable from the printer. Wait for about 30 seconds before reconnecting the power cable back to the printer.

The power cord of the printer can be connected now. If the printer is power cycled, it is recommended that the device that is going to get connected to the printer should also be power cycled to solve the issue.