The Color Printing option on the HP Envy 7855 printer may fail due to the issues in the firmware or version of the software that your printer or computer operates on. The following procedure will help in retrieving the color printing feature.
1. The color print error on the HP Envy Photo 7855 printer may be due to an outdated version of the operating system on your Mac device. Use the latest version, if not update it immediately to a latest version of the software.
2. If you have the Apple device which uses the latest version of OS, there might be issues with the printer software which fails color prints using an AirPrint.
3. Ensure that the color printing feature is working by using any other printing method such as the Smart App. If the feature is still problematic, ensure that the color ink cartridge is not empty or damaged. If yes, replace the ink cartridge.
4. If the printer prints color files through other methods, your printer might require a firmware update. The process of firmware updating is simple and can be done from your printer.
5. Open the dashboard on the printer’s control panel and touch the Setup icon. As the setup menu opens, look for the Printer Maintenance option and touch it.
6. Now navigate to find the Update the Printer option top open the update center.
7. Touch on Check for Printer Updates now option and allow the printer to perform the check. The firmware gets updated, if available.
8. Restart the printer again and try to print from the AirPrint app. These steps should have resolved the issue.
1. The color print error on the HP Envy Photo 7855 printer may be due to an outdated version of the operating system on your Mac device. Use the latest version, if not update it immediately to a latest version of the software.
2. If you have the Apple device which uses the latest version of OS, there might be issues with the printer software which fails color prints using an AirPrint.
3. Ensure that the color printing feature is working by using any other printing method such as the Smart App. If the feature is still problematic, ensure that the color ink cartridge is not empty or damaged. If yes, replace the ink cartridge.
4. If the printer prints color files through other methods, your printer might require a firmware update. The process of firmware updating is simple and can be done from your printer.
5. Open the dashboard on the printer’s control panel and touch the Setup icon. As the setup menu opens, look for the Printer Maintenance option and touch it.
6. Now navigate to find the Update the Printer option top open the update center.
7. Touch on Check for Printer Updates now option and allow the printer to perform the check. The firmware gets updated, if available.
8. Restart the printer again and try to print from the AirPrint app. These steps should have resolved the issue.
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