HP Envy 5530 Troubleshooting

HP Envy 5530 Print Carriage Cannot Move

Do the following HP Envy 5530 troubleshooting steps to resolve the HP Envy 5530 print carriage cannot move error.

• The print carriage can be moved by opening the ink cartridge area and adjusting the print carriage.
• Push down the Power button gently to power on the printer if it is off.
• Open the scanner lid and the cartridge access door. See if the carriage moves to the cartridge access are of the 123.hp.com/envy5530 printer.
• If the carriage does not move, gently move the carriage in the forward or backward direction.
• Check if anything is stuck near the carriage which is making it stuck.
• Now, take out the cartridge from their slots. Lift the cover on the slot and lightly push the lid back till it no longer moves.
• Pull up the cartridge to remove it. Insert the cartridges again after checking if there is any dust particle.
• Shut the ink cartridge access door and the scanner cover.
• Check if the carriage still cannot move. If it can, the error is resolved.

How to Remove Paper Jam From HP Envy 5530

• If you need to know how to remove the paper jam from 123.hp.com/envy5530, do these steps to view the paper source setting.
• Take out the paper from the main input tray. Reload the paper.
• Keep the paper width guides against the edge of the paper stack.
• Open the program from where you want to print, press File, and tap Print.
• Choose your printer from the menu. Choose the preferred Paper Type/Quality and Media & Quality option.
• Tap Feed From or Source to choose for the right paper tray. Try to print and if the HP Envy 5530 troubleshooting issue persists, update the printer driver.
• Install the printer’s most recent driver from the manufacturer’s website.